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MANAGING LONDON'S FINEST PROPERTIES

Convenience. Peace of Mind. Value.

Who We Are?

Some Things You Should Know About Us




A Little About Bold & Reeves

You service your car regularly, right? But do you service your home?

We help time-poor homeowners manage their homes so that fewer things break down and running costs are reduced. Our clients get a personal property manager, have access to our black book of vetted contractors (we call them partners) at reduced rates and are able to manage their home using our unique e-logbook. And when they come to sell their property it has a detailed track record of servicing and care. Just like your car!

bold (bəʊld) n. from Old English. House, dwelling-place, mansion, hall, castle. Related to build.

reeve (ri:v) n. Anglo origin. Administrative official, manager of a manor. As in shire-reeve
(predecessor to the sheriff). Earliest form of Estate Manager

Services for Homeowners

FORESIGHT, CARE AND ATTENTION TO DETAIL IS CORE TO EVERYTHING WE DO

Property Healthcheck

The first service you'll require from Bold and Reeves will be a comprehensive healthcheck of your property. This property audit varies depending upon your own requirements but could include:

  • Creation of floor plans
  • Review of current Service Maintenance Agreements and suppliers
  • Identification of all preventative maintenance tasks, with recommendations as to frequency
  • General check on the fabric of your property

Personal Property Manager

On completion of the audit, you will be allocated your personal Property Manager, who is available 24/7 on the end of a phone to deal with any maintenance issues that you have with your property.

Property
Logbook

All the information captured during the audit forms the initial property log book, which you can access via our unique client portal on the internet. Thereafter, every task or job carried out at your property is recorded in the log book, giving you a comprehensive and valuable history on your property.



Partner Network

You'll have access to our network of carefully vetted contractors. We call them Partners as they share our passion for excellence and extraordinary customer service. Our partner network grows mainly from client recommendations.

Regular Servicing

The key to problem free properties is to service the "moving parts" regularly. We'll recommend a periodic schedule of servicing and implement it, ensuring that it happens on time, is cost effective and is recorded in the logbook

Reporting

We'll provide regular reports as to activity, and detailed cost breakdowns so that you keep a handle on what your property costs to run. We'll provide our unique Property Service Certificate for mortgage companies, potential buyers, surveyors and insurers.

"Foresight, care and attention to detail is core to what we do".

(Pete Gossington, Operations Director)

Why Choose Us?

3 Reasons Why We Are The Best

Convenience

With unlimited access to our extensive network of vetted partners you will not need to be concerned with finding quality tradesmen.

We pay all the partners on your behalf and you get just one invoice. So you don't have to worry about dealing with external contractors making tracking your expenditure really simple.

You'll have your own property Log Book consolidating all activities within your property. So continuity of knowledge is maintained on all aspects of your home management.

Peace of Mind

You'll have your dedicated property team available to you 24/7, so you only need one number to call. We'll liaise with all our partners on your behalf ensuring the highest quality of service on every job undertaken in your home.

Our proactive approach and focus on planned management ensures that preventative maintenance, where required, will reduce breakdowns and consequential disruption to you and your home.

Value

We get wholesale rates with our partners and pass those savings straight on to you.

The demonstrable care with which you manage your property will result in reduced insurance premiums. We'll introduce you to insurers who appreciate the value of our risk management approach.

Our unique Property Service Certificate will impress any potential purchaser of your property ensuring that you maximise the return on your investment.

Services for Landlords

We'll take the hassle out of building management

Partner Network

You'll have access to our network of carefully vetted contractors. We call them Partners as they share our passion for excellence and extraordinary customer service. We'll oversee regular servicing of the common parts.

Property Management

Key services for landlords include:

  • Scheduling planned maintenance
  • Surveys & assessments
  • Security management
  • Insurance
  • Section 20 notices
  • Residents communications, including newsletters

Service Charge Management

With access to our online platform, we'll provide all financial services necessary to run your building:

  • Planning & budgeting
  • Service charge demands & collections
  • Bank account provision
  • Supplier invoice management & payments
  • Service charge accounting & auditing

"Communicating with our clients and being passionate about customer service is key to our success".

(Bill Shipton, Managing Director)

Property Developers

A unique offering to enhance post sales customer service

The Developer Proposition

Car salesmen who want to sweeten the deal will often throw in servicing for free. We help property developers over a simliar proposition to buyers.

If you don't have the time or capacity to provide post sales customer services then we can help you set yourself apart from your competitors. We'll manage the defects liability period on your behalf, liaising between the new homeowner and the main contractor to ensure that snagging is managed painlessly. We report regularly to you on what is being done in the property and enable you to negotatiate a reduction in retention at the end of the period. Convenient and good value!

We'll also set up the service schedule for the property so that you can sell it with full servicing as part of the offer.

Keep In Touch With Us

We Would Love to Hear From You

Meet The Team

We Are Here For You

Bill Shipton

Managing Director

Bill Shipton

Managing Director

 
After a successful career in the British army, Bill has built businesses that embrace technology to change the status quo. With a track record of innovation in the business information and recruitment arenas, Bill has spent the last few years focussing on London super prime residential property. This experience combined with an understanding of the challenges faced by property owners led to the creation of Bold & Reeves.

Pete Gossington

Ops Director

Pete Gossington

Ops Director

 
Peter has over thirty years operational experience in lead roles on numerous high value residential and commercial projects both with private clients and residential developers. Having managed various prestigious projects across London, Peter has brought a wealth of experience to the company and is responsible for all aspects of our operational commitments and management teams.

Georgina Rabl

Sales & Marketing Manager

Georgina Rabl

Sales & Marketing Manager

 
Georgina joined us after a successful career in Real Estate and Property Management. She has a wealth of experience in Prime Central London and in knowing the service homeowners are looking for. Her attention to detail and comprehensive list of contacts enables us to promote our unique service.



Alex Erchov

IT Director

Alex Erchov

IT Director

 
Alex is a seasoned technical manager with over 30 years' international experience in the IT industry, combining strong detailed hands-on knowledge of leading-edge technologies with sound project management and team leadership skills. He is entrusted with building and maintaining a suite of robust and reliable computer systems that would satisfy our demanding customers and enable the company to operate in the most efficient way.

Paul Caley

Senior Property Manager

Paul Caley

Senior Property Manager

 
Paul has over 35 years construction industry experience. He started in Local Authority Building Control, before roles in the private sector involving the formation and day to day running of Customer Service teams for some of the UK’s major house builders. He has brought a great wealth of technical knowledge and project management skills since joining us in January 2013.

Mark King

Senior Property Manager

Mark King

Senior Property Manager

 
Mark has 25 years’ experience within facilities and estate management. His most recent role before joining Bold & Reeves in 2014 was managing an outstanding Grade II heritage property situated in Royal Berkshire. He leads our team managing some of the prestigious apartment buildings on our books in Mayfair, Belgravia, Kensington and Chelsea.

Testimonials

We Make Our Customers Happy

Bold & Reeves has fundamentally changed the way we think about our property. As a result of their proactive management we have reduced the running costs of our sizeable house by two thirds! That's what I call a result!

Forbes 1000 Homeowner, South Kensington

My experience with Bold & Reeves could not be better. The company was able to dramatically improve the standards of living in our enclosed courtyard, and it has been a complete pleasure to deal with Bill and Peter. Bold & Reeves does not only manage our properties with extreme care, but also proposed improvements to the property and led the process of installing much needed gates despite the challenges involved. They are patient to deal with the most diverse issues that are likely to appear when you live in an enclosed compound with neighbours from different backgrounds. Bold & Reeves has what it takes to be a reference in the demanding London market.

Landlord, Trident Place, Chelsea

We had chronic issues for several years with our house before Bold & Reeves came to the rescue. In a quiet, efficient manner they got on top of all the issues and helped us turn a house that was a headache into a home we could enjoy.

Homeowner, Belgravia

Check Out Our Brochure